Delete your account. How to delete your Dealer Suite 360 account, in the Inspect app, on the web or by asking us, and what happens to your information.
Delete your Dealer Suite 360 account
Effective November 8, 2026
This page explains how to delete your Dealer Suite 360 account, including an account you use in the Dealer Suite 360 Inspect app on iPhone or Android, and what happens to your information when you do.
1. Delete it yourself
- In the Inspect app: open Profile, then Delete my account, type DELETE and confirm with your password (or with the code we email you if your account has no password).
- On the web: sign in at app.dealersuite360.com, open Settings, then Security, then Delete my account, and confirm the same way.
2. Ask us to delete it
If you no longer have the app or can’t sign in, email [email protected] from the email address on your account, with “Delete my account” in the subject line, or call (800) 431-4299. We confirm the request with you and complete it within 30 days.
3. What is deleted
- Your name, email address, phone number, profile photo and password are removed from your account.
- Your sign-in information, active sessions and the phones registered for notifications are removed, and the account can no longer be used.
4. What the dealership keeps
Claims, units, photos, voice notes, invoices and their history belong to the dealership’s business records. They are kept for the dealership and as the law requires (for example for accounting and warranty records), but they are no longer linked to your name. See our Privacy Policy for how long we keep information.
5. Dealership owners
Deleting your own account does not close your dealership’s Dealer Suite 360 account or end its plan. To close the dealership account, contact [email protected].
Questions? Contact [email protected].