Resources
RV warranty claim guides
Straight answers to the questions RV dealers ask us most — denials, timelines, reimbursement, and PDI inspections.
Tools & sections
Guides & checklists
New RV damaged at arrival? The dealer DAF claim playbook
Transit damage and factory defects caught at arrival are the easiest claims you will ever file — if you inspect inside the window.
Read the guideComplaint, Cause, Correction: writing RV warranty lines that get paid
The three sentences that decide every line — how to write them, the words that trigger denials, and real before-and-after examples.
Read the guideRV manufacturer or component maker? Routing warranty claims right
Fridge, furnace, jacks, slides, chassis — who actually covers it, and how to file so the claim is not bounced back as “not ours.”
Read the guideAged warranty receivables
Approved is not paid: why RV warranty claims stall after approval and the weekly routine that collects them.
Read the guideMobile RV service warranty claims
How to document and claim on-site and campground warranty repairs: travel time, VIN and photos on site, and authorization before tearing in.
Read the guideRV dealership winter revenue
Turn the off-season into storage, claims catch-up, parts, protection-plan and pre-booked spring service revenue.
Read the guideWarranty Parts on Backorder
Order the day a line is approved, track every part by VIN, give customers real ETAs and escalate before the claim deadline hits.
Read the guideRV service department profitability: the KPIs that matter
How to calculate effective labor rate, tech efficiency, warranty realized rate, cycle time, comebacks and receivable aging.
Read the guideBeat the RV Spring Service Backlog
The spring rush is built in the off-season: claim stock, order parts, book commissioning by date and plan PDI capacity before the first warm weekend.
Read the guideRV technician shortage: add capacity without hiring
Get more paid hours from the techs you have with triage, pre-authorization, staged parts and no paperwork on the shop floor.
Read the guideRV warranty administrator: hire or outsource
What the role really involves, what it costs beyond salary, and how to protect your claims when one person holds them all.
Read the guidePreparing for a warranty audit
What manufacturer auditors check, how to keep every claim file audit-ready, and how to respond to chargebacks line by line.
Read the guideFlat rate vs. actual time
When the unit fights back, how to request and justify additional labor time beyond the flat rate code so it gets approved.
Read the guideRV warranty labor rate increase
Calculate your real warranty rate, build a rate increase request manufacturers approve, and stop discounting every warranty hour.
Read the guideWarranty parts customs in Canada
Duty, GST/HST and brokerage on US warranty parts — what CUSMA and CBSA let Canadian dealers avoid or recover, and what to bill back on the claim.
Read the guideWarranty parts return and retention
Why failed parts must be tagged and held until the claim closes, and how to handle return requests and scrap instructions without risking a chargeback.
Read the guideRV warranty pre-authorization
When manufacturers need prior approval, how to build a request that gets approved, and how to handle partial approvals, supplementals and authorization numbers.
Read the guideRV water damage warranty claims
Prove the factory entry point, map the moisture and get authorization before teardown, so a big water job does not end as a maintenance denial.
Read the guideShort-paid warranty claims
The claim says paid, the remittance says less: how to catch short pays line by line and appeal the difference.
Read the guideRV warranty claim photo documentation checklist
The per-line photos that get claims approved — a free, printable checklist for your techs.
Read the guideDAF & PDI inspection checklist for RV dealers
What to inspect and document at arrival (DAF) and before delivery (PDI) to protect your warranty claims.
Read the guideRV warranty claims glossary
Plain-language definitions of every term in an RV warranty claim — DAF, PDI, FRC codes, pre-auth, denials, appeals and more.
Read the guideYour RV warranty claim was denied. Now what?
Why RV warranty claims get denied — and the FRC, photo, and appeal fixes that turn a denial into a payment.
Read the guideHow long do RV warranty claims take?
A realistic timeline from filing to payment, what causes the delays, and how to get paid faster.
Read the guideRV dealer warranty reimbursement, explained
How dealers get reimbursed for warranty work — and how to maximize labor and parts recovery on every claim.
Read the guidePDI inspection for RV dealers: the warranty angle
What a pre-delivery inspection covers and how doing it right protects your warranty claims and your customers.
Read the guideOutsourced vs in-house RV warranty claims processing
The real trade-offs between running warranty claims in-house and using a managed recovery service — and which fits your dealership.
Read the guideRV warranty claims software vs a managed recovery service
Software gives you tools; a managed service does the work. How to choose based on your team, volume, and denial rate.
Read the guideHow RV dealers get warranty claims paid faster: 4 approaches compared
From DIY to fully managed — the four ways dealers handle warranty claims, and which gets money back fastest.
Read the guide