What to have ready
You don’t need anything to start a conversation. If you’d like the first call to go further, these help:
Your manufacturers
Which RV brands you sell and service. We are integrated with Jayco, Forest River, Heartland, Keystone, Columbia NW and Midwest Auto today, and handle all 10 RV types.
Where claims get stuck
A rough picture of what is hurting most — denied or short-paid claims, a backlog of unfiled work, slow DAF and PDI paperwork, or approvals that never turn into payment.
Recent claim records
If you want a free claims audit, recent warranty claim records and any denial notices let a specialist show you what is recoverable. We’ll tell you exactly what is useful.
Your current setup
The DMS you use and who handles warranty today. Dealer Suite 360 runs alongside any DMS — it replaces nothing.
English, French and Spanish
Dealer Suite 360 was built in Canada and serves RV dealerships across Canada and the United States in English, French and Spanish. Write or call in the language you prefer, and your team can work with us in it from the first call through every claim.
Contact questions
How quickly will Dealer Suite 360 reply?
Within one business day. Messages sent through the form or to any of our inboxes are answered by a real person on our team, and phone calls are taken Monday to Friday during business hours (Eastern time).
What is the best way to reach you?
New dealers: email [email protected] or call (800) 431-4299. Existing clients: [email protected]. Invoices and payments: [email protected]. The contact form reaches the same team.
Do you work with RV dealerships in the United States?
Yes. Dealer Suite 360 serves RV dealerships across Canada and the United States, in English, French and Spanish.
I’m an existing dealer — where do I go for support?
Email [email protected] or call (800) 431-4299 and mention your dealership name. For invoices and payments, write to [email protected]. Your claim status is always visible in your dealer portal.
Is there a cost to talk to you or get a claims audit?
No. Conversations and the free claims audit cost nothing. After the audit we recommend the plan that fits your dealership — Momentum, Turbo or an Enterprise quote. Each is one flat monthly fee with unlimited claims, and you keep 100% of what we recover.