Open claims
24
In manufacturer review
9
Approved · awaiting payment
$18,420
| Claim | Manufacturer | Status | |
|---|---|---|---|
| CLM-04821 | Jayco | Warranty | Approved |
| CLM-04822 | Forest River | PDI | In review |
| CLM-04825 | Heartland | DAF | Filed |
| CLM-04830 | Keystone | Ext. warranty | Info requested |
The scope we cover today
- Claim types — DAF, PDI, warranty, extended, insurance
- 5
- Major RV manufacturers integrated
- 16
- RV types, from pop-ups to Class A
- 10
- Fully trilingual service and documentation
- EN · FR · ES
- Of what we recover stays with your dealership
- 100%
The problem we solve
Warranty money leaks out of every dealership.
Most of it is recoverable. Almost none of it gets recovered.
Claims your techs never filed
Every hour of covered warranty work that never becomes a claim is revenue you already spent and never billed back.
Claims denied on technicalities nobody fought
A wrong FRC code, a missing photo, a thin description — denials that a specialist would appeal and win, closed out as losses.
Warranty money stuck 90+ days
Approved claims that sit unpaid because no one is chasing the manufacturer. Cash that is yours, aging on someone else’s desk.
Every one of those is your money — and with us, all of it stays yours.
Free claims auditHow it works
A disciplined claims workflow, from inspection to payment.
Every claim follows the same five-stage process. We do the work; your team keeps full visibility at every stage.
- 01
Inspect
Each unit is inspected and every covered issue identified — at DAF, at PDI, and throughout the warranty period.
- 02
Document
Photos, labor, parts, and the correct FRC lines are assembled to each manufacturer’s standard.
- 03
File
Claims are submitted on the manufacturer portal, with pre-authorizations handled where required.
- 04
Track
Every claim is followed through review — info requests answered, denials appealed, partials pushed to full.
- 05
Recover
Payments are matched to invoices and reconciled — and every dollar lands with you. No percentage, just your flat monthly plan.
Claims — live service
Every claim type an RV dealership files
Whatever comes through your service drive, one expert team builds it, files it on the manufacturer portal, and fights it to payment.
- DAF
- Dealer Authorization Form — the inspection when a unit first arrives at your lot.
- PDI
- Pre-Delivery Inspection — the final check before the customer takes delivery.
- Warranty
- Manufacturer warranty claims for customer-reported issues during coverage.
- Extended Warranty
- Claims after the manufacturer period, covered by purchased protection plans.
- Insurance
- Collision, weather, theft, and liability claims — documented and pursued.
The Dealer Suite 360 ecosystem
One platform, deliberately sequenced.
Claims recovery is the operational service we deliver today. The platform is the long-term system it runs on. Financial and growth services join as the ecosystem expands — never a prerequisite.
Current service
Claims
Managed A-Z warranty claims recovery — built, filed, and fought end to end by specialists.
- DAF, PDI, warranty, extended & insurance
- Revenue optimization on every line
- Denial reduction & appeals
Core system
Platform
The dealership operating system behind the service — inspections, inventory, parts, and branded portals.
- PDI & DAF inspections by VIN
- Parts tracking & documentation
- Owner, staff & customer portals
Roadmap
Financial
Financing and F&I built to feed straight back into the claims we already recover for you.
- Lender integration & approval optimization
- F&I product management
- Trilingual compliance support
Roadmap
Growth
Marketing, parts, service-department, and customer-experience tools that come online as you grow.
- Digital marketing & lead generation
- Parts & accessories management
- On-site & mobile service
Dealer Suite 360 platform
One login · one data layer · one dealer relationship
Technology & live visibility
An AI-assisted platform behind every claim
The intelligence that helps flag photo quality, suggest FRC codes, and score claim readiness gets sharper with every claim processed — and it plugs into how you already work.
AI-assisted review
Photo-quality checks, FRC suggestions, and readiness scoring before a claim ever reaches the manufacturer.
Dealership integration
We run alongside your existing DMS and workflow — replacing nothing, tracked by VIN.
Real-time visibility
Every claim, status, and dollar visible in your portal in real time — nothing behind a curtain.
Warranty claim
CLM-04821 · Jayco · 2025 Eagle 321RSTS
- ✓ Inspected
- ✓ Documented
- ✓ Filed
- ✓ Approved
- 5 Paid
| Slide-out motor replacement | $1,960 |
| Roof seam reseal — labor | $1,340 |
| Water heater control board | $880 |
Dealer portal
Owners and staff add units by VIN, track claims, upload photos, and manage the whole workflow.
Customer portal
White-labelled with your logo, colors, and domain — customers track claims and report issues.
Our commitment
A team whose entire job is recovering your warranty money — with full transparency at every step.
Mobile apps
Coming soonYour claims team, in every technician’s pocket.
The Dealer Suite 360 app for iPhone and Android: technicians scan a VIN and document damage on the lot, even without signal; managers follow every claim; customers keep up with their unit.
- VIN barcode scanner
- DAF, PDI & warranty photo capture
- Photos & voice notes, offline
- Claim notifications
- Download on the App Store
- GET IT ON Google Play
Financial — roadmap
Financing and F&I, built into the same system.
Financial services are the next layer of the platform: lender integration, F&I product management, and warranty administration designed to feed directly back into the claims we already recover.
Financing
- Lender integration
- Approval optimization
- Real-time application status
F&I services
- Product portfolio management
- Compliance documentation
- Revenue reporting
Warranty programs
- OEM & aftermarket plans
- Automated claims link
- Retention programs
Growth — roadmap
Strategic support for dealership growth.
Marketing, parts, service, and customer-experience services come online around the core platform — one relationship instead of a patchwork of vendors.
Parts & accessories
Inventory optimization, installation, and customer upgrade programs.
Learn moreCustomer experience tech
CRM, digital engagement, and automated follow-up tools.
Learn moreDigital marketing
SEO, PPC, social, and lead generation tied into your CRM.
Learn moreOn-site & mobile service
Technicians dispatched to you, with online appointment scheduling.
Learn moreConsumer protection your customers can buy. Consumer services are planned, not yet available for purchase — no obligation, nothing to buy today.
View growth servicesSecurity & trust
Handled with the rigor of a financial institution.
Your claims, your customers, and your numbers are confidential business data. We treat them that way — by design, not by policy alone.
We never sell, share, or compete with your dealership. Full stop.
Encrypted end to end
Data is encrypted in transit and at rest across the platform and portals.
Strict tenant isolation
Each dealership’s data is fully isolated. No dealer ever sees another dealer’s records.
Role-based access
Owners, staff, and customers see only what their role permits — nothing more.
Canadian compliance
Privacy practices aligned with PIPEDA and applicable provincial privacy laws, including Quebec’s, with confidentiality agreements in place.
Security, privacy & responsible AI
Built around the frameworks that matter.
Ten recognized security, privacy, AI and accessibility frameworks shape how we build and run the platform.
Dealer Suite 360 is designed and operated in alignment with these frameworks. Alignment does not imply formal certification.
All frameworksMarket & industry fit
Built in Canada. Serving Canada and the US.
Fully trilingual — every claim, document, and customer touchpoint in English, French, and Spanish. Compliance built for the Canadian market, ready for cross-border dealers.
Canada & United States
Built in Canada and serving dealerships on both sides of the border.
English, French & Spanish
Every claim, document, and customer touchpoint handled in any of the three languages.
RV-specific expertise
Manufacturer-specific FRC systems and claim standards — not a generic automotive process.
RV types we file for
- Travel Trailer
- Fifth Wheel
- Class A
- Class C
- Van Camper
- Small Trailer
- Pop-Up
- Toy Hauler
- Truck Camper
- Destination Trailer
What does it cost?
One flat monthly fee, unlimited claims: Momentum at $799 a month or Turbo at $1,499 a month for one rooftop, and Enterprise quoted for dealer groups. Sign for 12 months and save 20%. No percentage and no per-claim fees — you keep 100% of what we recover. Compare that with an in-house claims manager’s salary, bonus or commission, plus benefits, training and turnover. Your free claims audit shows what you’re leaving on the table.
Who’s in control?
You are. You approve the approach; we execute it. Every claim, status, and dollar is visible in your portal in real time — nothing happens behind a curtain.
Does this replace my DMS?
No. We run alongside whatever DMS you use and replace nothing. We handle the claims workflow your DMS doesn’t — building, filing, fighting, and tracking claims to payment.
How fast can we start?
A free claims audit tells us what’s recoverable. Onboarding is simple and typically takes up to 30 days — once you’re onboarded, claim work starts immediately.
News & Updates
Latest from Dealer Suite 360
Product news, guides, and announcements from Dealer Suite 360.
Stay in the loop
Get our new guides and RV warranty claims-recovery updates — one useful email, never spam.
Resources
Guides, updates, and the claims playbook
Practical reads on recovering warranty money, reducing denials, and running a tighter service drive — plus what’s new on the platform.
Recovery calculator
Estimate your recoverable warranty money, from your own numbers.
Open ReferenceWarranty claims glossary
DAF, PDI, FRC codes, pre-auth — every term defined.
Open CoverageManufacturers we cover
Claims for all 16 major RV manufacturers.
Open GuideClaim denied?
Why claims get denied — and how to fix it.
Open ChecklistPhoto documentation checklist
The photos that get claims approved.
Open AllAll resources & guides
Guides, checklists, and tools for dealers.
Open