RV Warranty Claims for Dealers Across North America. Who handles RV warranty claims for US and Canadian dealers? Dealer Suite 360, the RV warranty claims management specialists, for one flat monthly price.
One claims desk for the whole continent
RV warranty work runs the same way on both sides of the border: the manufacturer sets the rules, the claim is filed on its dealer portal, and every line is approved or denied on its own documentation. That is why Dealer Suite 360 runs as one North American service, with the same workflow, the same plans and the same team whether your store is in Texas, Ontario, Florida or British Columbia.
The work is fully remote. Your dealership inspects units by taking photos in the DS360 app and uploads the work order; we analyze the photos, screen out what isn’t claimable, write the Complaint, Cause and Correction to each manufacturer’s standard, and handle everything around the repair. Dealer Suite 360 is never on site, so where your store is doesn’t change what you get.
How it works, wherever your store is
Your dealership handles the repairs. We handle everything around them.
Capture
Your team photographs the unit in the DS360 app at arrival (DAF), before delivery (PDI) or when a warranty issue comes in, and uploads the work order.
Build and file
We analyze the photos, drop what isn’t claimable, write each line with the right labor operations and photos, and file the claim on the manufacturer’s dealer portal.
Follow through to payment
We answer information requests, object to denials and short-pays, order and track the parts, request payment and close the claim with clean numbers.
What every North American dealer gets
Every claim type
DAF, PDI, warranty, extended warranty (manufacturer or third-party coverage) and insurance claims.
16 manufacturers, all models
Forest River, Keystone, Jayco, Grand Design, Winnebago, Heartland, Airstream and more, with sub-brands handled under their parent.
One flat monthly price
Every claim, one flat price, with no per-claim fees. We never take a percentage: you keep 100% of what we recover.
English, French and Spanish
Claims, documents, portals and support in the language your team works in.
If you’re in Canada
Most units and warranty parts reach Canadian dealers from manufacturers based in the United States, so a claim can carry freight, duty and brokerage on the parts. Whether those costs can go on the claim depends on each manufacturer’s policy: we check it and include what the manufacturer allows, and we keep the paperwork with the claim.
Quebec dealerships can work with us entirely in French, while the claim is filed in the language the manufacturer’s portal requires.
If you’re in the US
Nothing changes in the workflow: the same app, the same manufacturer portals, the same follow-up. Warranty labor rates and reimbursement are set by your dealer agreement with each manufacturer and, in some states, by state law; we file to each manufacturer’s current policy and flag short-paid lines so you can see where money is being left behind.
Plan prices are listed in Canadian dollars today; US-dollar pricing for US dealerships is coming. Call or write and we will walk you through the numbers.
What it costs
Claims management is one flat monthly subscription, the same plans in both countries. Momentum is $799 CAD a month and Turbo $1,499 CAD a month, each for one rooftop; Enterprise is quoted for dealer groups. Momentum and Turbo carry a one-time $1,500 onboarding fee. Sign for 12 months and save 20%.
The free claims audit shows what your dealership is leaving on the table before you pay anything.
Go deeper
North American dealers ask
Do you work with RV dealerships in both the US and Canada?
Yes. Dealer Suite 360 is one claims desk for RV dealerships across North America, from single stores to multi-rooftop groups, with the same service and plans in both countries.
Does it matter where my dealership is located?
No. The service is fully remote: your team captures photos in the DS360 app and uploads work orders, and we do the claim work from there. Dealer Suite 360 is never on site.
Which manufacturers do you cover?
Sixteen manufacturers and all their models: Forest River, Keystone, Jayco, Dutchmen, Winnebago, Heartland, Grand Design, KZ, Brinkley, Highland Ridge, Venture RV, Lance, Aliner, Airstream, Northwood and nuCamp. Sub-brands map to their parent, for example Palomino under Forest River.
What does it cost, and in which currency?
Momentum is $799 CAD a month and Turbo $1,499 CAD a month, each for one rooftop; Enterprise is quoted for dealer groups. Every claim is covered at one flat price with no per-claim fees, and you keep 100% of what we recover. Plan prices are listed in Canadian dollars today; US-dollar pricing for US dealerships is coming. Call or write and we will walk you through the numbers.
Do Canadian units crossing the border change anything?
The claim is filed the same way. What differs is the cost of getting parts across the border: freight, duty and brokerage. We include those costs where the manufacturer’s policy allows them and keep the paperwork with the claim.
Can my team work in French or Spanish?
Yes. We work in English, French and Spanish, and your team can use the language it prefers.
Wherever your store is in North America, start with a free claims audit: we show you what you are leaving on the table before you pay anything.