RV Warranty Claims for Dealers in Michigan. Who handles RV warranty claims for Michigan dealers? Dealer Suite 360: remote claims specialists who get units claim-clean at arrival, before winter and spring.
What’s different about RV claims in Michigan
Michigan sits right next to the center of RV manufacturing in northern Indiana, so many units reach Michigan lots after a short haul. A short trip doesn’t mean a clean unit: factory defects show up at arrival whatever the distance, and the arrival inspection still decides whether the manufacturer or the dealer pays for them.
The season is compressed. Units arrive through fall and winter, sit on the lot or in storage, and sell in a spring rush. Damage that wasn’t photographed when the unit was delivered is hard to claim in April, and a spring PDI backlog holds up deliveries just when customers want their units. We work your claims as units arrive, so the lot is claim-clean before the season starts.
Being close to the factories can help on parts, with shorter shipping for replacements. Ordering and tracking claim parts is included in every plan, and we follow each part until it is in your bay.
What we handle for Michigan dealers
Arrival claims before winter storage
Units photographed at delivery and claimed right away, not discovered in spring when the arrival window has closed.
PDI without the spring backlog
PDI findings built and filed as your team inspects, so deliveries aren’t waiting on paperwork. Pre-season PDI preparation is also available as an add-on.
Parts from close by
Warranty parts ordered and tracked from approval to arrival, so a short shipping distance turns into a faster repair.
How we work with dealers in Michigan
Your dealership handles the repairs. We handle everything around them.
You capture
Your team photographs the unit in the DS360 app at arrival (DAF), before delivery (PDI) or when a warranty issue comes in, and uploads the work order.
We build and file
Our claims specialists analyze the photos, drop what isn’t claimable, write the Complaint, Cause and Correction and file the claim on the manufacturer’s dealer portal.
We follow through
We answer information requests, object to denials and short-pays, order and track the parts, request payment and close the claim.
The manufacturers on Michigan lots
Michigan dealers carry many of the brands built just across the state line in northern Indiana, such as Forest River, Keystone, Jayco and Grand Design, along with Winnebago, Airstream and the rest of the 16 manufacturers we cover. We handle all their models, with sub-brands such as Palomino under Forest River and Starcraft under Jayco.
If you’re in the US
Warranty labor and parts reimbursement is set by your dealer agreement with each manufacturer and, in some states, may also be shaped by state dealer law. We file to each manufacturer’s current policy and flag short-paid lines, so you can see where money is being left behind and take it up with the manufacturer and your advisors.
Plan prices are listed in Canadian dollars today; US-dollar pricing for US dealerships is coming. Call or write and we will walk you through the numbers.
RV dealers in Michigan ask
Our units sit in winter storage before they sell. Can we still claim damage we find in spring?
It is harder, which is why we push to capture every unit at arrival. Manufacturers set windows for arrival claims, and damage found months later is easier to dispute. Photograph each unit in the DS360 app when it is delivered and we file what we find right away; for anything found later, we build as strong a claim as the manufacturer’s policy allows.
Can you clear our PDI claims before the spring rush?
Yes. Your team inspects and photographs before delivery, and we build and file the PDI claims as they come in, checking each finding against what was already claimed on the DAF so nothing is filed twice.
We are close to the factories. Why use a claims desk at all?
Distance changes the shipping, not the paperwork. Every manufacturer still decides each claim line on its documentation, and that work takes the same hours whether the factory is two hours away or across the continent. We do it, so your service team stays on repairs.
Do you come to our dealership in Michigan?
No, and you don’t need us to. The service is fully remote: your team captures photos of the unit in the DS360 app and uploads the work order, and our claims specialists do the claim work from there. Dealer Suite 360 never inspects units and is never on site; your technicians do the inspection and the repair.
Which manufacturers do you cover for dealers in Michigan?
Sixteen manufacturers and all their models: Forest River, Keystone, Jayco, Dutchmen, Winnebago, Heartland, Grand Design, KZ, Brinkley, Highland Ridge, Venture RV, Lance, Aliner, Airstream, Northwood, nuCamp. Sub-brands are handled under their parent, for example Palomino under Forest River and Starcraft under Jayco. Manufacturer not listed? Contact us.
What does it cost?
One flat monthly subscription per rooftop, with the same plans everywhere in North America. Every claim, one flat price: no per-claim fees and no percentage, so you keep 100% of what we recover. The Pricing page has the current plans, and the free claims audit comes first.
Go deeper
RV dealers in Michigan: book your free claims audit. We show you what your store is leaving on the table before you pay anything.