What does an RV warranty claims service cost?

Every claim, one flat price

Your subscription buys a complete claims department, run by our specialists. We screen what is claimable, write the Complaint, Cause and Correction for every line, file on each manufacturer’s portal, answer information requests, object to denials and short-pays, order and track the claim parts, request payment and close the claim. DAF, PDI, warranty, extended-warranty and insurance claims are all in the plan, for all 16 manufacturers we cover.

Momentum is $799 CAD a month and Turbo $1,499 CAD a month, each for one rooftop. Enterprise covers every rooftop in a dealer group and is quoted. Momentum and Turbo carry a one-time $1,500 onboarding fee. Sign for 12 months and save 20%: Momentum then works out to $639.20 a month and Turbo to $1,199.20 a month.

Plan prices are listed in Canadian dollars today; US-dollar pricing is coming. US dealers can call or write and we will walk through the numbers.

How the cost compares with the other ways to pay for claims work

Every dealership pays for warranty claims somehow. The question is how the cost is built, because the structure decides what you pay in a busy month, what happens to small claims and how much of each recovered dollar stays in the store. We are not going to quote other firms’ rates or invent a salary figure; compare the structures and plug in your own numbers.

• In-house warranty administrator: pay (salary, commission on claims filed, or both), benefits and payroll costs, training on each manufacturer’s portal and rules, management time, and the cost of coverage gaps when the person is away or leaves. It is a fixed cost that does not flex with the spring rush, and the know-how leaves with the employee.
• Percentage-based claims services: the fee is a share of what the manufacturer pays. It rises with the size of the claim, not with the work, so your largest claims and your best months cost you the most, and part of every recovered dollar leaves the store.
• Per-claim fees: each claim filed carries a charge, which quietly discourages filing the small lines that add up over a season.
• Dealer Suite 360: one flat monthly price per rooftop. Filing one more legitimate line costs you nothing extra, a big month costs the same as a slow one, and you keep 100% of what we recover.

Why we charge a flat fee

A flat subscription keeps our incentives the same as yours: file every claimable line, document it so it gets paid, and drop what is not claimable before it turns into a denial. We are not paid more for a large claim or less for a small one, so we work both the same way.

It also makes the claims budget predictable. You know the cost of your warranty department before the month starts, whatever your claim volume does, and you can compare it directly against what the manufacturers pay you.

How to compare the cost honestly

Whatever you are comparing us with, put these questions to every option. The cheapest-looking fee is not always the lowest cost.

• Net recovery: after the fee, how much of what the manufacturers pay stays with the dealership?
• Scope: are denial objections, information requests, parts tracking and payment follow-up included, or extra?
• Small claims: does filing a small line cost you something, so it gets skipped?
• Coverage: who files arrival claims when your warranty person is on vacation in peak season?
• Start-up costs: onboarding fees, training time and the portal learning curve for every brand you carry.

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