Manufacturers we cover | DS360 Knowledge Center. DS360 handles warranty claims for 16 RV manufacturers, and we cover all models. See the list, how sub-brands work, and what to do if yours is missing.
The 16 manufacturers
Open a manufacturer to see how we handle its claims.
Sub-brands
Some brands are built by a parent manufacturer. We list them under that parent, and their claims are filed the same way: Palomino is under Forest River, and Starcraft is under Jayco.
If a unit carries a brand name you don’t see here, it may belong to one of these 16. Ask us and we will confirm.
What “we cover all models” means
For each manufacturer on the list, we handle claims on every model it builds, towable or motorized. You don’t need to check a model list before you capture a unit.
Coverage itself is set by the manufacturer’s warranty. Manufacturer Warranties Apply: what the manufacturer covers, and for how long, is in its own warranty terms.
Manufacturer not listed? Contact us. Tell us the brand and how many units you sell, and we will tell you what we can do.
Common questions
We sell several of these brands. Does that change our plan?
No. Your plan covers the claims of your rooftop, whatever the brand. Busy stores with several brands often choose Turbo.
Do you need access to our manufacturer portals?
Yes. During onboarding we confirm the manufacturers you work with and connect to their portals, so we can file and follow your claims.
How do I ask about a brand that isn’t listed?
Use the contact page, or write to [email protected] with the brand name.

