About the role
Dealer Suite 360 works with dealerships for the long term. As an Account Manager, you are the person dealer principals, general managers and service managers in your province call first.
You will onboard new dealerships, make sure they get full value from claims recovery and the platform, run regular business reviews, and grow each relationship as new services launch.
What you will do
- Manage a portfolio of partner RV dealerships in your province as their primary relationship owner.
- Lead onboarding: kickoff meetings, data and portal access, platform setup and first-claim milestones.
- Run regular account reviews that cover recovery results, open claims and platform use.
- Identify and grow opportunities across our services, including claims recovery, warranty programs, the platform and F&I.
- Coordinate with claims, warranty and product teams to resolve issues quickly.
- Keep accurate account notes and forecasts in our CRM.
- Represent Dealer Suite 360 at dealer visits, industry events and RV shows in your region.
What you bring
- 3+ years in account management, dealer relations or B2B sales, ideally selling to RV, powersports, marine or automotive dealerships.
- Understanding of how a dealership runs, especially the service, parts and warranty departments.
- Confident presenting to dealer principals and general managers.
- Organized, responsive and persistent in following up.
- Able to travel regularly within your province, with a valid driver’s licence.
Nice to have
- An existing network among RV dealerships in your province.
- Experience with CRM tools and SaaS or service onboarding.
- Fluency in more than one of English, French and Spanish.
What success looks like
- Your dealers are onboarded quickly and see recovered dollars early.
- Accounts stay with us and use more of our services over time.
- Dealers describe you as a partner, not a vendor.
Languages
- Quebec: fluent French required, English an asset.
- Ontario, Alberta, BC: fluent English required; French or Spanish an asset.
Equal opportunity
Dealer Suite 360 welcomes applications from all qualified candidates. Hiring decisions are based on skills, experience and fit for the role. Accommodations are available on request for candidates at every stage of the selection process. Let us know what you need in your application or by email, and we will work with you.